Returns & Exchanges
At Peta Jane Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return window for products in their original condition. Please note that for hygiene reasons, used or opened items are generally ineligible for return unless defective.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process within 30 days of delivery.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.